TELL (Tokyo English Life Line) TELL is a nonprofit organization that was created in 1973. They offer free and anonymous counselling daily by phone at 03-5774-0992 from 9:00am to 11:00pm and on Fridays, Saturdays, and Sundays by online chat from 10:30pm to 2:00am.
AJET PSG (AJET Peer Support Group) National AJET offers a number of services to help support JET participants in their lives in Japan. The AJET Peer Support Group (PSG) is a confidential listening and resource line for JET participants. Staffed by trained volunteers, a member of the PSG is available at night from 8:00pm to 7:00am, 365 days a year via telephone or Skype. All calls are confidential and callers can remain anonymous. The phone number is 050-5534-5566. You may also contact AJET PSG by Skype at username “AJETPSG” (operating hours same as telephone service).
JET Online Counseling Service JET participants are able to receive professional counselling for free through Web Mail and Skype, as part of the JET Online Counselling Service established by CLAIR. Please ask your contracting organisation or Host Prefecture/Designated City for the login password (i.e. the corporate contract code).
A Few Words from CLAIR on Using the JET Online Counselling Service 1 April 2019
JET Mental Health Counselling Assistance Programme With the aim of enhancing mental health support for JET participants, CLAIR offers the JET Mental Health Counselling Assistance Programme. This programme provides a partial subsidy (50%, up to ¥20,000 per year) for counselling costs incurred through consultation with mental health professionals in Japan not covered by health insurance. The coverage period is from 1 April 2018 to 31 March 2019. For further information, please ask your contacting organisation.
JET Mental Health Counselling Assistance Programme Guidelines April 2019.pdf